Member login
Log in to the Members Area to make a claim* on your cash plan.
Once registered, you can manage your plan online, access MyWellness benefits and much more.
Making a claim
To help process your claim quick, please provide:
- Member number
- UK bank details
- Email address to confirm payment
- A valid itemised receipt detailing your treatment
There’s more to our health cash plan than money back for treatments.
Visit the Members Area to find out more about MyWellness benefits available within your plan.
Services available depend on the type of plan you have. Log in to find our more.
My GP Anytime
Consult with a GP via phone or webcam and have private prescriptions delivered to your door.
My On-Demand Physio
Consultations, advice and exercise treatments available via phone or webcam to aid physical recovery.
My Counselling
Counselling and support helpline and access to face-to-face counselling sessions.
My Cancer Screening
Access to self-administered tests that detect the early stages of some of the most common cancers.
My Wellbeing App†
Access to Thrive Support or Thrive Coaching wellbeing apps designed to help you stay in a positive frame of mind.
My Health Assessments
Online health and lifestyle analysis including stress coaching, nutrition diaries and fitness programmes.
My Home Assistance
For people who need a helping hand at home after a stay in hospital.
My PERKS
Offers, discounts and cashback on shopping, travel, entertainment and much more.
†The Thrive app complies with NHS Digital Technology Assessment Criteria.
*Excludes Maternity, Hospital, Critical Illness and Personal Accident Protection claims.